Privacy Policy
Last updated: October 2026
Introduction
The controller of your personal data is SMARTPASS TECHNOLOGY SRL, registered office Piața Libertății nr. 12/8, Gheorgheni, Harghita county, Romania, tax ID RO43903606, Trade Register J19/166/2021, e-mail info@smartpass.ro. This privacy policy describes how we collect, use, and protect your personal data.
Personal data collected
We collect the following categories of data: identification data (name, address), contact data (email, phone), transaction details, technical data (IP address, browser type, cookies), and data from communications through contact forms.
Purposes of processing
Data is processed for: fulfilling orders and delivering products, meeting legal obligations (accounting and tax documentation), improving our services, commercial communications (with your consent), and fraud prevention.
Legal basis
Data processing is based on: contract execution, legal obligations, explicit user consent, or the company's legitimate interests.
Retention period
Order-related data is retained in accordance with applicable tax and accounting legislation. Contact form data is retained for a maximum of 2 years. Marketing data is retained until consent is withdrawn.
Data sharing
Data may be shared with: courier services, payment processors, IT/hosting providers, online analytics and advertising providers (Google Ireland Limited, Meta Platforms Ireland Limited and TikTok Technology Limited, the last two only if you consented to advertising cookies), and public authorities when required by law.
Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability, to object to marketing, and to lodge a complaint with the Romanian data protection authority (ANSPDCP, www.dataprotection.ro).
Security measures
The website uses SSL/HTTPS encryption, antivirus systems, firewalls, limited employee access, and payment data encryption.
Marketing communications
Newsletters and promotional emails are sent only to those who have given explicit consent. The unsubscribe option is available in every email.
Contact
For questions regarding personal data: info@smartpass.ro, phone +40 723 372 371.