Return Policy
General information
We accept product returns in accordance with applicable consumer protection legislation.
Return conditions
We accept returns within 14 days of receiving the product, provided it is in its original condition and original packaging. The product must show no signs of use or damage.
Return process
To initiate a return, contact us at info@smartpass.ro or at phone number +40 723 372 371. You will receive detailed instructions for sending the product back.
Refund
Return shipping costs are borne by the customer. The refund is processed within 14 days of receiving the returned product, using the same payment method used for the purchase.